Watchet: Outage

Incident Report for WNICares

Resolved

This incident has been resolved.

Posted Jan 05, 2022 - 01:20 GMT

Update

At 10:53, the issue has reappeared, engineers are en-route.

Posted Jan 04, 2022 - 11:34 GMT

Monitoring

Service became available again at 7:40, engineers are monitoring the situation carefully.

Posted Jan 04, 2022 - 10:31 GMT

Update

Work will continue tomorrow morning while parts are sent to site by courier. We apologise for the continued delay.

Posted Jan 04, 2022 - 01:43 GMT

Identified

An issue earlier this morning has caused further problems related to the power supply. Please accept our apologies for the disruption.

Posted Jan 03, 2022 - 23:26 GMT

Investigating

We are aware of an outage affecting some customers in Watchet. We apologise for the on-going disruption.

Posted Jan 03, 2022 - 23:13 GMT

This incident affected: Fixed Wireless Broadband (Somerset).