Support Team

Incident Report for WestNetwork Support

Resolved

Operations returning to normal.
Posted Oct 23, 2026 - 16:06 BST

Monitoring

Mains power has now been restored. Operations are still being moved as a precaution.
Posted Oct 23, 2026 - 13:41 BST

Identified

We are in the process of migrating operations to other offices. During this time, please expect longer response times. Your patience is appreciated.
Posted Oct 23, 2026 - 13:35 BST

Investigating

We've lost mains power into our office in Dorset however backup power is being used. National Grid are working on repair. No services affected.
Posted Oct 23, 2026 - 13:21 BST